Key Performance Indicators

We are committed to efficient and effective administration and regulation of the Energy Sustainability Schemes. Our performance as Scheme Administrator and Scheme Regulator is measured using key performance indicators (KPIs). The KPIs were updated and approved by the Minister for Energy in March 2026. We will report against them annually and review them regularly.

Our key performance indicators are categorised into the following 4 objectives:
 

We welcome feedback on our KPIs. Please contact us and we will consider your feedback when we next review the KPIs.

Reporting our performance

Our most recent report covers our performance against our KPIs for the 2025 calendar year.

See our Report - KPI Performance 2025 for details.

Previous KPI reports

See the related documentation section below for previous KPI reports. 

Other reporting

See our annual report to the Minister for scheme performance including scheme participant and Accredited Certificate Provider compliance.