Engagement strategy
Our Safeguard Stakeholder Engagement Strategy sets out how we will engage, including:
- making it easier to engage with us
- keeping you informed and being responsive
- providing clear, accurate and accessible information
- consulting with you and being open to feedback.
How we engage
We connect with our stakeholders through in-person and virtual events, consultations, and regular communications.
Regulation and compliance
We publish our Key Performance Indicators and our compliance priorities to our website. We also publish details when we refuse applications for accreditation or take other compliance action.
Latest news
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Offline payments for registering certificates ended 31 August 2025
2 Sep 2025
No more offline payments for certificate registrationsOffline payments (direct deposits) are no longer accepted for certificate registrations. All…
New ESS and PDRS Rules published
29 Aug 2025
New Energy Savings Scheme (ESS) and Peak Demand Reduction Scheme (PDRS) Rules were released today, effective from 12 September 2025. Some changes…
ESS Newsletter Issue No. 74 - 22 August 2025
25 Aug 2025
Welcome to our August newsletterIn this edition, we explore how ACPs can set themselves up for good compliance outcomes, including what to expect…
Official caution issued to ACP
18 Aug 2025
IPART has issued an official caution to an Accredited Certificate Provider (ACP) for an offence relating to improper creation of Energy Savings…
Offline payments for registering certificates end soon
12 Aug 2025
Offline payments for certificate registrations end soonACPs are reminded that offline payments (direct deposits) will be discontinued for certificate…
New document linking system on ESS website
4 Aug 2025
It's now easier to find the version of a document you need on our website using our new Document Hubs.Since going live 2 weeks ago, we've continued…
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Consultations
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Operational changes to scheme participant compliance processes
For this consultation, we proposed operational changes to scheme participant compliance processes for the: 2023 Energy Savings Scheme (ESS)2023…
PDRS
Draft PDRS Method Guide consultation
We sought stakeholder feedback on a draft PDRS Method Guide (Method Guide), particularly regarding proposed evidence requirements for BESS1 and BESS2…
ESS
Changes to implementation data
In April 2024, we asked for feedback on a proposed change to how data is collected. The change would require ACPs to give product details for certain…
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