Engagement strategy
Our Safeguard Stakeholder Engagement Strategy sets out how we will engage, including:
- making it easier to engage with us
- keeping you informed and being responsive
- providing clear, accurate and accessible information
- consulting with you and being open to feedback.
How we engage
We connect with our stakeholders through in-person and virtual events, consultations, and regular communications.
Regulation and compliance
We publish our Key Performance Indicators and our compliance priorities to our website. We also publish details when we refuse applications for accreditation or take other compliance action.
Latest news
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Energy Security Safeguard Industry Reference Group key messages published
18 Mar 2026
Energy Security Safeguard Industry Reference Group key messages publishedThe recently established Energy Security Safeguard Industry Reference Group …
ESS Newsletter Issue 75 - October 2025
10 Nov 2025
Welcome to our October newsletterIn this edition, we cover our new compliance priorities for 2025-2026, our upcoming Stakeholder Forum and recap key…
RFS amendments introduced
29 Oct 2025
The NSW Government has introduced amendments to the RFS legislation in NSW Parliament. These amendments to the Electricity Supply Act 1995 and…
Update your fact sheets
16 Oct 2025
Switch to the latest fact sheets by November 17, 2025What has changedWe have updated three fact sheets: HEERHEER heat pump water heatersIHEAB…
Information on the end of Commercial Lighting
8 Oct 2025
Information on Commercial Lighting upgrades With commercial lighting implementations ending 31 March 2026, we remind Accredited Certificate…
Clarification of Total Thermal Capacity values and change to accepted product list
24 Sep 2025
Total Thermal Capacity for IHEAB implementations clarified in ESS Rule changeThe latest change to the ESS Rule introduced an updated definition for…
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Consultations
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Operational changes to scheme participant compliance processes
For this consultation, we proposed operational changes to scheme participant compliance processes for the: 2023 Energy Savings Scheme (ESS)2023…
PDRS
Draft PDRS Method Guide consultation
We sought stakeholder feedback on a draft PDRS Method Guide (Method Guide), particularly regarding proposed evidence requirements for BESS1 and BESS2…
ESS
Changes to implementation data
In April 2024, we asked for feedback on a proposed change to how data is collected. The change would require ACPs to give product details for certain…
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