Engagement strategy
Our Safeguard Stakeholder Engagement Strategy sets out how we will engage, including:
- making it easier to engage with us
- keeping you informed and being responsive
- providing clear, accurate and accessible information
- consulting with you and being open to feedback.
How we engage
We connect with our stakeholders through in-person and virtual events, consultations, and regular communications.
Regulation and compliance
We publish our Key Performance Indicators and our compliance priorities to our website. We also publish details when we refuse applications for accreditation or take other compliance action.
Latest news
See all news
PDRS Rule change
1 Jul 2025
A new PDRS Rule commenced on 1 July 2025. Changes include: suspending BESS1 (Install a new behind the meter battery energy storage…
New hot water heater guidance now available
24 Jun 2025
IPART has published updated guidance for hot water heater applications. This guidance broadly aligns with the latest Victorian Energy Upgrades (VEU)…
ACP accreditations cancelled
2 Jun 2025
IPART has acted against Phenix Trading Pty Ltd over its exaggeration of the energy efficiency of freezers and its provision of ‘false or misleading…
New PDRS Rule published
2 Jun 2025
NSW DCCEEW has released a new PDRS Rule, set to take effect from 1 July 2025. The updated rule introduces significant changes to battery-related…
Requirements for evidencing PDRS BESS1 DER Register requirements
5 May 2025
We have published a notice setting out requirements for evidencing PDRS BESS1 DER Register requirements. For implementations occurring on the…
Building Commission NSW advisory notes on heat pump installations
1 Apr 2025
The Building Commission NSW website has published new guidance on hot water heat pump installations. They have created advisory notes for…
Scroll for more
Consultations
See all consultationsESS
Operational changes to scheme participant compliance processes
For this consultation, we proposed operational changes to scheme participant compliance processes for the: 2023 Energy Savings Scheme (ESS)2023…
PDRS
Draft PDRS Method Guide consultation
We sought stakeholder feedback on a draft PDRS Method Guide (Method Guide), particularly regarding proposed evidence requirements for BESS1 and BESS2…
ESS
Changes to implementation data
In April 2024, we asked for feedback on a proposed change to how data is collected. The change would require ACPs to give product details for certain…
Scroll for more