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Our 2024-25 compliance priorities

Our compliance priorities set out where we will focus our compliance resources for the year. Being transparent about our compliance priorities can help businesses understand where we will focus and take steps to address identified risks.  

This allows us to target resources to the areas of greatest risk and to better achieve our objectives of maintaining the integrity of the schemes and realising positive sustainability outcomes for the people of NSW.

View our full compliance priorities statement.

Heat pump

Heat pump water heater installations

We will support industry to improve installation standards and compliance with licensing requirements relating to heat pump water heater implementations under the Safeguard Schemes.

Batteries

Battery activities

We will support industry to achieve compliance with the Peak Demand Reduction Scheme Rule, including relevant standards and legislation relating to battery implementations.

Deceptive conduct

Deceptive, fraudulent or seriously misleading conduct

We will target our compliance efforts to identify improper conduct and share intelligence with co-regulators to deter misconduct.

People and Processes

Scheme Participant liability

We will support newer scheme participants and those affected by Australian Energy Market Operator system changes to understand and meet their compliance obligations.

consumers icon

Consumer protection

We will focus our compliance efforts on Safeguard Scheme requirements which aim to protect consumers. We will provide information to help consumers understand the Safeguard Schemes.