Our 2025-26 compliance priorities

Our compliance priorities set out where we will focus our compliance resources for the year. Being transparent about our compliance priorities can help businesses understand where we will focus and take steps to address identified risks.  

This allows us to target resources to the areas of greatest risk and to better achieve our objectives of maintaining the integrity of the schemes and realising positive sustainability outcomes for the people of NSW.

View our full compliance priorities statement.

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Consumer protection

We will focus our compliance efforts on Safeguard Scheme requirements which aim to protect consumers and hold ACPs accountable for conduct of their representatives that undermines consumer protections.
Deceptive conduct

Deceptive, fraudulent or misleading conduct

We will target our compliance efforts to identify improper conduct and hold ACPs accountable for applying to create certificates based on manipulated evidence.
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Emerging and reemerging scheme activities

We will focus on ensuring activities are conducted in compliance with Rule requirements and aligned with the objective of the Safeguard Scheme.